Service & Support
Professional Services & Support
From established industry leaders to innovative new start-ups, today’s successful enterprises understand the value of content for supporting and expanding their business. Whether you use the Web to extend your traditional business online or to provide innovative new products and services, SDL Tridion will support you. Many successful global companies use SDL Tridion software to manage their global web presence. Our Services organization offers consulting services, education, and customer support, optimizing the benefits of all SDL Tridion products for our customers and partners.
Customer Support
We provide ongoing Customer Support to ensure your continual and long-term satisfaction. The comprehensive knowledge-database tracks, reports and analyses all product and implementation issues to resolve your queries quickly and effectively.
Professional Services & Support options
- Foundation Services
- Advanced Services
- Solution Services
Customer Support options
- Standard Support
- Extended Support
- Critical Incident Support
- New Releases Subscription
- Enterprise Continuity Service